Does Your Team
#RespectThePhone?

 

Front Office Rocks believes the phone is the most important piece of technology in the office. This advanced training program offers communication strategies and skills which will help you use the phone as a tool, instead of treating it as a nuisance.

After this program – Your team will be Phone Rockstars

 

Welcome to Your Program Portal: Advanced Phone Mastery 

Getting Started Checklist:

Schedule a one on one call with your coach! 

Locate Mastermind Calendar and Session Lesson Documents

 Find your assigned video and webinars

Join the private Facebook group

 Mastermind Calls are Eastern Standard Time – block your schedule now!

Familiarize yourself with Zoom and how it works for our mastermind calls. Here is a link with some information and we can also review it with you and your team on the first call

Make sure to have a camera for your computer.  These calls will be on video and a camera is required. If you need to purchase one, here are two options both under $30 with links leading to amazon to purchase them easily:

             

February – April 15th Phone Mastery Session Call Times

Week 1: Prepare for the program! Phone call with your coach, “tech check” and ask any questions you have before the program begins.

Week 2: What Is Your Why? 

Week 3: General Phone Etiquette 

Week 4: New Patient Calls I 

Week 5: New Patient Calls II 

Week 6: Confirmation Calls 

Week 7: Cancellations 

Week 8: Recare Calls 

Week 9: Unscheduled Treatment Calls 

Follow Up Treatment Plan Calls

Week 10: One on One Coaching Calls 

Week 11: One on One Coaching Calls 

Week 12: End of Program Final Call 

Your Exclusive Video Content

What are the Six Front Office Moments that Impact Profitability?

 

In these videos Laura breaks it down for you and discusses how the PHONE impacts them all!

New Patients

Broken Appointments

Patient Experience

Increase Collections

Production

Marketing

Contact your coach

Missy Pollard

Coach led 90 Day Mastery

Whether you want more personalized coaching or want to master another area of your office, this add-on 90 day program is for graduates of our Phone Mastery or Scheduling Mastery. 

Want more time? Add another 90 days now. 

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Coming April 2020

12 Week Dental Practice Management Playbook Course Overview Logo

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

Join us in Salt Lake City as we cover the ins and outs of dealing with Insurance.

Learn to differentiate the specifics of insurance plans, coverages and maximizing it for your practice and how to relay what you’ve learned back to patients.

Train with us live in person or from your office with a virtual ticket.

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

Train with us live in person or watch live from your office. 

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office. 

Get Tickets

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.