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Question: How can I hire someone to make follow up calls for recare and unscheduled treatment?

I know my staff needs to make follow up calls for recare and unscheduled treatment, but it seems to be their least favorite thing to do and I do not think the staff is proficient at making the calls. How can I hire someone to successfully run these systems?

ANSWER: Your new hire should love talking on the phone, helping people and understand that it takes many phones calls to make significant progress and get through to the person they are trying to reach.Members only resources

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