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Question: How do I know when I need to hire another front desk/assistant/hygienist?

ANSWER: It is time to hire someone new to your team, if you know for sure your team is doing them most that they can efficiently, and things are not getting done in a timely manner or patients are not getting in right away. Members only resources
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For more training on expanding your team of dental rockstars, watch these videos!

Module 5 Team Building
Welcome to Team Building. Team Building is the fifth and final video series in the Office Manager course and in this series we look at developing an optimistic workplace through team building and managing in office gossip. It is important that the office atmosphere is productive and conducive to creating a positive experience for your patients. In this video series, we discuss how to team build, give examples of events, bonuses and games and teach you how to manage change and gossip in your office. Front Office Rocks recommends that you begin this series by completing Charity Events, Team Building Incentives, and Bonuses and Games first to become acquainted with various types of team building activities, office games, and incentives. Then, complete Implementing Change and Handling Gossip in the Office to look closer at how change and gossip impact the office and how to manage both in a positive way.
Unit 1 Charity Events (4:04)
Unit 2 Team Building Incentives (2:52)
Unit 3 Bonuses and Games (6:25)
Unit 4 Implementing Change (6:49)
Unit 5 Handling Gossip in the Office (7:37)