Q:  *How to avoid patients walking into the office vs them calling/texting the office to let you know that they have arrived? 


A: Make sure when you confirm their appointment you go over the new protocols. It should also be added to any communications – texts, emails – going out to patients.    Some  offices are locking the door and putting a sign on the door or sidewalk to remind them again of the rules.   You may also want to let patients know of the consequences of not following the policies put in place. “If you are not able to follow the new process put in place for your safety, we may have to reschedule your appointment. Timing of appointments is critical right now and abiding by the new rules will help us see you on time and be able to care for you appropriately.”

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Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

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Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.

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We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

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Looking for more support? Our coach led training was curated to train your team for you.

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Our monthly subscription is $249 per month for up to 10 team members and includes all of our foundation courses and corresponding resources. Mastery courses and additional training on our FORU platform is available with our membership option.

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Our monthly membership starts at $369 per month for up to 20 team members and includes every course, module, and resource on our site, plus personalized onboarding and ongoing support.

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Our annual membership is $3500 per year for up to 20 team members and includes every course, module, and resource on our site, that’s a savings of $1,100 over our monthly membership. 

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

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Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

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