Question: How should this busy dental practice handle their quirky scheduling situation?
The dental office has kind of a quirky situation with scheduling. They have a doctor that comes in in the morning and then a doctor in the afternoon. They don’t they have a typical 8 hour, they have an eight hour day, but it’s not necessarily one doctor all day long. There are four hygienist, they run two main production columns, and then they run a column of new patient and emergencies, typically running seven chairs. They always schedule a new patient at 8:00, 10:00 and 1:00 and are struggling with trying to get the doctor in for the new patient exam and creating that five star service for that first appointment with a new patient.