QUESTION: My front desk team is having a hard time scheduling new patients right now because we are booked out so far.  What can they say to these patients?

ANSWER: Typically, we like to get new patients in as soon as possible. This is because we want to let them know we are here to help and also because we know something has motivated them to call in that moment and we need to take advantage of that before they change their mind.  

If you have a situation where your schedule does not allow for new patient visits in the near future, I do have a few tips;