Question: Should I sign up for credit card processing for my office?

QUESTION: Should I sign up for credit card processing for my office?

ANSWER: Think outside of the dental box for a minute and think about the rest of the world, there are not many places that you can go to where you cannot pay credit card. Everyone expects to be able to pay via credit card no matter where they go, and the dental office should be no different. Members only resources

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To learn more about payment processing and patient accounts at your dental practice, take a moment to review the following course module!

Module 5 Billing Patients
Welcome to Billing Patients. Billing Patients is the fifth series in the Financial Coordinator course and in this series we discuss how to handle patient accounts. Your role in managing patient accounts is an important one and your ability to communicate effectively with patients about their financial obligation to the practice is vital. Although talking with patients about money can be difficult, here we will provide you with the tools you need to be properly prepared and to set the tone for the conversation. The videos in this series address how to balance and discuss patient accounts and answer patient questions with ease. Front Office Rocks recommends that you complete this series in the following order Balancing Patient Accounts, Handling Patient Balances Effectively, and Handling and Discussing Account Balances. At the conclusion of this series, you will be able to successfully review, balance, manage and discuss your office's patient accounts.
Unit 1 Balancing a Patient Account (9:11)
Unit 2 Handling Patient Balances Effectively (7:20)
Unit 3 Handling and Discussing Account Balances (6:30)

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

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Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Coming April 2020

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

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Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

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Join us in Salt Lake City as we cover the ins and outs of dealing with Insurance.

Learn to differentiate the specifics of insurance plans, coverages and maximizing it for your practice and how to relay what you’ve learned back to patients.

Train with us live in person or from your office with a virtual ticket.

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When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

Train with us live in person or watch live from your office. 

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When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office. 

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Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

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With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

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We’ve created a self-help section on our site to help offices:

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