ARTICLES BY FRONT OFFICE ROCKS
Divide your dental marketing dollars into buckets and score more patients
Most dental offices want more new patients, but they don’t know how to get them. For many offices, the big questions are, “What marketing works?” “How much should we spend on marketing?” and “How do we know which marketing to trust?” Because the marketing process can...
How to Earn and Track Your CE With Front Office Rock Online Dental Office Training
We have exciting news! Front Office Rocks has been approved by the AGD to offer continuing education credits (CE) to our doctors for our online training modules, webinars, as well as our live Training Workshops. If you are interested in earning CE for your...
Webinar Replay: How to Maximize Your Efficiency With Eaglesoft
If you want to increase your dental practice efficiency – you want to join us! Watch Laura and Andre in the webinar replay of How to Maximize your Efficiency with Eaglesoft, listen along with their discussion about scheduling in the dental office.
How to Grow Your Practice in 2018
To ensure that 2018 is the best year ever, we spoke with some of the top minds in the dental industry about practice growth. In the following pages, you’ll find their guaranteed methods on how to increase your practice’s revenue, all while keeping yourself, your team, and your patients happy and healthy.
You Always Make A First Impression (No Matter What You Do)
You never get a second chance to make a first impression. From the moment a new patient arrives at your office, you and your team are making a first impression. That is a fact. The question is whether that impression is good or not-so-positive.
Thursday Troubleshooter: Office manager’s ‘nagging’ causes dental assistants’ tension
QUESTION: I’m the practice’s front office manager and I’m currently working on a manual for the dental assistants. Do many offices have a manual? I feel like the assistants in our office are all doing things their own ways. I feel disrespected because I’m constantly...
VIDEO REPLAY: Call-Handling & Front-Desk Strategies Webinar
Thank you for joining us for “Sealing the Deal! Call-Handling & Front-Desk Strategies That New Patients Can’t Resist”. Fred Joyal and his guest Front Office Rocks’ Laura Hatch shared so much valuable content in this presentation that we wanted to give...
Watch Your Dental Practice Numbers and Avoid the Good Month, Bad Month Roller Coaster
I was talking to a dentist friend of mind at a conference who I hadn’t seen for a couple of months. The last time I’d seen him, around the end January, I asked him how his business was doing. He smiled the biggest smile and proudly told me his office had just had one...
3 Ways to Become a Proactive Practice
By Laura Hatch and DrBicuspid.com, contributing writer January 11, 2018 -- In the debut of a new column, Laura Hatch, founder and owner of Front Office Rocks, analyzes problems common in dental practices and offers practical steps you can implement to either fix these...
Why Your Office Should Consider a Membership Club
The most frustrating phone call dental offices receive regularly is the patient who calls to tell the office they no longer have dental insurance and they need to cancel their cleaning appointment. It is trying because it results in an opening in our schedule but is...
Unleash Your Practice with Sandy Pardue, Laura Hatch, and Rohit Garg: Dentistry Uncensored with Howard Farran
Howard brought back three amazing podcast guests for an epic group discussion on managing your phone calls, hiring and firing, watching the numbers, and a whole lot more! Sandy Pardue, Senior Consultant and Lecturer with Classic Practice Resources,...
Can a Specialty Dentist Stand Out?
There is a special relationship between general and specialty dentistry. In many cases, specialists depend heavily on the referrals they receive from general dentists and it makes sense that they spend a significant amount of time and thought trying to figure out how...
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