Post COVID19 Front Desk – What does it look like?

*** Special Edition *** Every week we answer individual questions from offices, but the below answer is a result of multiple offices asking about what a re-open looks like at the front office. Things will not be “typical” in the dental office when we ‘re-open’ our...

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What Would Laura Do First

What Would Laura Do First? I have been an office manager during the good times and the bad times, and I can tell you that we always come out of it.

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How to create amazing newsletters

How to Create Amazing Newsletters! I had a member recently ask me about communication with patients and what we should be communicating in letters and emails. It made me think about the value of sending newsletters to our patients and how important regular communication really is.

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