ARTICLES BY FRONT OFFICE ROCKS

What Would Laura Do First

What Would Laura Do First? I have been an office manager during the good times and the bad times, and I can tell you that we always come out of it.

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How to create amazing newsletters

How to Create Amazing Newsletters! I had a member recently ask me about communication with patients and what we should be communicating in letters and emails. It made me think about the value of sending newsletters to our patients and how important regular communication really is.

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What is assisted hygiene and does it really work?

QUESTION: What type of schedule have you seen work where the doctor incorporates assisted hygiene into their schedule? The reason they want to do this is because they are having trouble finding a good hygienist willing to see eight patients a day. They are in San Francisco and have a super competitive market for new employees. ANSWER: What assisted hygiene means is the hygienist works with a dental assistant so they can see more patients per day. In this type of schedule the assistant is doing part of the duties during the appointment.

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