Patients Requesting Dental Records Released This Dental Receptionist resource document provides step by step instructions on how to handle a patient that calls and asks for their records to be forwarded to a new dentist, regardless of the reason. PATIENTS REQUESTING...
Front Office Opening and Closing List This Dental Receptionist resource document provides a policy and list of steps that must be done by the first person in from the front office team in the morning. Front Desk Opening Policy Each day we need to make sure we get...
Hand Off Policy This Dental Receptionist resource document maps how to skillfully execute hand-offs in your office. The intention of good hand offs is to ensure that the patient is transitioned from one employee to the next with the correct amount of information and...
