Introducing

Why Choose Coach Led Training?

 

  • Weekly interactive mastermind calls
  • Personalized Attention
  • Skills practice
  • Implementation ideas and support
  • Accountability
  • Customizable resources
  • Private Facebook group
  • Exclusive program content
  • $1200 per month for 3 months

 

Choose a Coach Led Program to learn more

%

AVERAGE PERCENT OF ALL CALLS ANSWERED

%

AVERAGE PERCENT OF CALLERS WHO CONVERT

Coach Led Phone Mastery

THE PHONE IS THE MOST POWERFUL TOOL IN YOUR OFFICE

Is each call coming into your practice resulting in an appointment?

NO

Do your patients value the time they spend in your office?

NO

Do cancellations and no-shows create stressful days?

YES

Key Topics

  • What is your WHY?
  • General phone etiquette
  • New Patient Calls
  • Second opinions and “shoppers”
  • Confirmation Calls
  • Cancellations and No-Shows
  • Unscheduled re-care calls
  • Calling on unscheduled treatment

%

AVERAGE PERCENT OF LAST MINUTE CANCELLATIONS

%

CANCEL OR NO SHOW DUE TO COST

Coach Led Scheduling Mastery

THE SCHEDULE IS THE MOST IMPORTANT SYSTEM IN THE ENTIRE DENTAL OFFICE BECAUSE IT IMPACTS EVERYONE ON THE TEAM AND THE PATIENTS.

 Does your schedule run smoothly and productively each day?

NO

Are you proactive with your schedule and plan ahead?

NO

Does the schedule create chaos and stress throughout the day?

YES!

Key Topics

  • What is your WHY?
  • Attitude and the scheduler role
  • Daily duties of the scheduler
  • Doctor/Hygiene Appointments
  • New Patient & Emergency Appointments
  • Scheduling Goals
  • Hygiene Goals
  • Scheduling with software
  • Build a Productive Schedule
  • Time Studies

Coach Led 90 Day Mastery

Whether you want more personalized coaching or want to master another area of your office, this add-on 90 day program is for graduates of our Phone Mastery or Scheduling Mastery. Haven’t tried a Mastery Program yet? Scroll up and pick your first coach-led program.

Front Office Rocks content + face to face interaction = Training game changer!

If your office needs more than group coach led training and you prefer the one-on-one approach, we can help! Click to learn more about our personalized coach led training program.

PHONE

(800) 914-3595

TALK TO US!

l

EMAIL

support@frontofficerocks.com

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Rockstar Restart – Reopening 

New Patient Accelerator 

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

This event will inspire you and challenge you to change the way you view the phones, patient communication, and customer service in your dental practice. Don’t just settle for the status quo or the way it’s always been done.

Sign Your Team Up

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office.

Get Tickets

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.