Introducing
Why Choose Coach Led Training?
- Weekly interactive mastermind calls
- Personalized Attention
- Skills practice
- Implementation ideas and support
- Accountability
- Customizable resources
- Private Facebook group
- Exclusive program content
- $1200 per month for 3 months
Choose a Coach Led Program to learn more
%
AVERAGE PERCENT OF ALL CALLS ANSWERED
%
AVERAGE PERCENT OF CALLERS WHO CONVERT
Coach Led Phone Mastery
THE PHONE IS THE MOST POWERFUL TOOL IN YOUR OFFICE
Is each call coming into your practice resulting in an appointment?
NO
Do your patients value the time they spend in your office?
NO
Do cancellations and no-shows create stressful days?
YES
Key Topics
- What is your WHY?
- General phone etiquette
- New Patient Calls
- Second opinions and “shoppers”
- Confirmation Calls
- Cancellations and No-Shows
- Unscheduled re-care calls
- Calling on unscheduled treatment
%
AVERAGE PERCENT OF LAST MINUTE CANCELLATIONS
%
CANCEL OR NO SHOW DUE TO COST
Coach Led Scheduling Mastery
THE SCHEDULE IS THE MOST IMPORTANT SYSTEM IN THE ENTIRE DENTAL OFFICE BECAUSE IT IMPACTS EVERYONE ON THE TEAM AND THE PATIENTS.
Does your schedule run smoothly and productively each day?
NO
Are you proactive with your schedule and plan ahead?
NO
Does the schedule create chaos and stress throughout the day?
YES!
Key Topics
- What is your WHY?
- Attitude and the scheduler role
- Daily duties of the scheduler
- Doctor/Hygiene Appointments
- New Patient & Emergency Appointments
- Scheduling Goals
- Hygiene Goals
- Scheduling with software
- Build a Productive Schedule
- Time Studies
Coach Led 90 Day Mastery
Whether you want more personalized coaching or want to master another area of your office, this add-on 90 day program is for graduates of our Phone Mastery or Scheduling Mastery. Haven’t tried a Mastery Program yet? Scroll up and pick your first coach-led program.
Front Office Rocks content + face to face interaction = Training game changer!
If your office needs more than group coach led training and you prefer the one-on-one approach, we can help! Click to learn more about our personalized coach led training program.
PHONE
(800) 914-3595
TALK TO US!
support@frontofficerocks.com
With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.
