Advance With…

Coach Led Training

The dental world is a unique business — strong dental practice management skills are critical to getting to the next level.

As a business leader, you need a mentor and someone to extend resources for your team. 

Someone who has been in the trenches of business leadership and will share the lessons they’ve learned to help you discover and achieve realistic goals.

I really don’t have time to train my employees…

Not a member yet?

Our coaching program builds on the foundation of our subscription training program. You must have an active membership to add on coaching.

 Choose the best mentor track for your  office.



  • Everything in the Coach Led Program, Plus…
  • A customized training roadmap developed with Doctor and/or Practice Manager
  • An in-depth intake with a coach to determine your goals
  • Weekly communication to support implementation
  • 2 hours of personalized mentoring per month +2 hours of coach outlined independant training per month

$1699/month, billed monthly, until cancelled


  • Everything in the Personalized Coaching Program, Plus…
  • One leadership call with Laura per month for Doctors, Spouses, and/or Office Managers only to build leadership skills
  • One Hour with Virtual Mentor to create a strategic plan for your team.
  • Access to private page,  follow ups, action items and private chat feature for questions and support

$2699/month, billed monthly, until cancelled

Front Office Rocks content + face to face interaction = Training game changer!

Meet Your Coaches 

Lyndsey Wills

Lyndsey Wills


As a veteran office manager for over 10 years in a busy multi-dentist practice, Lyndsey knows first hand the keys to success of managing a productive team and dental practice. As a coach, Lyndsey has great skills working with the doctors and teams to assess their needs and helping them develop a plan to succeed. She excels in providing detailed direction and believes in helping practices elevate every area within the practice especially scheduling, systems, & culture and provides unlimited resources to help hold the practice accountable to succeed.
Missy Pollard

Missy Pollard


Missy has a passion for helping offices find the best ways to communicate with their patients and help create an outstanding experience for each person who walks through the door. Missy’s many years of a background in the dental industry has helped her to develop exceptional communication and relationship building skills that have afforded her to work closely with doctors and their teams to get the most out of their training with our foundation programs and now our Personalized Coaching program.

Laura Hatch

Laura Hatch


Laura Hatch is known internationally as the Leader in Dental Front Office Solutions and Training and the founder of Front Office Rocks. Laura is a best-selling author of her book “Step Away from the Drill” and a member of the National Speaker’s Association, the Speaking Consulting Network, the Academy of Dental Management Consultants and a Fellow of the American Association of Dental Office Managers.

What Our Members are Saying

Absolutely fantastic!! Today I attended the Charlotte, NC Front Office Rocks training taught by Laura. I walked away with SO much! Hands down we will continue to use Front Office Rocks in our dental practice. It was also really good to have a training session dedicated solely for the front desk. So rare do we have classes and training built around the front desk position that truly understands our role and needs!

Julie Foster Morton, Bradford Dentistry

This is very informative online training for not only front office team members but also for clinical staff. It is very nice to have this training available to guide new front office employees.

Ashlee Hanson

We’ve been a Front Office Rocks customer for several years. Laura’s content has remained our go to training material…
Dr. James Maxwell
Laura and her team are amazing!! A LOT of great information and resources! Currently taking the courses and can’t believe how much knowledge I am gaining! Well worth it!!

Motofamily Dentistry

Front Office Rocks really does ROCK! Laura, Missy, and Lyndsey are great. Such a wonderful resource for all things front desk. I highly recommend Front Office Rocks!

K Sullivan

I can not say enough about how valuable Front Office Rocks is to me! I have a passion for dentistry and for continually striving to push not only myself but my team to be the best we can be. Laura has developed a business system and program like no other in the industry! …The team feels empowered with the knowledge to be the best they can be and know that they are contributing to the success of the office. Want to be a professional office with a highly trained TEAM, FRONT OFFICE ROCKS AND PHONE TRAINING MASTERY IS A MUST! Do you want a team whose culture is defined by default or one that is created by design? You choose! If you want the latter, I HIGHLY RECOMMEND Front Office Rocks… I am a member of Front Office Rocks, for life! Thanks Laura and Missy!
Daniel V. Balderrama, D.D.S.


(800) 914-3595




Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.


We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly subscription is $249 per month for up to 10 team members and includes all of our foundation courses and corresponding resources. Mastery courses and additional training on our FORU platform is available with our membership option.

Sign Up Now


Our monthly membership starts at $369 per month for up to 20 team members and includes every course, module, and resource on our site, plus personalized onboarding and ongoing support.

Sign Up Now


Our annual membership is $3500 per year for up to 20 team members and includes every course, module, and resource on our site, that’s a savings of $1,100 over our monthly membership. 

Sign Up Now


Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment


Missed a workshop? No worries, we have you covered with our replays. You and your team will get access to training for 30 days. See what’s playing now. 

Learn More

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.