Introducing
Why Choose Coach Led Training?
- Weekly one-on-one coaching calls with your entire office or individually (your choice!)
- Personalized implementation training and support
- Guided skills practice
- Accountability for your training goals
- Customizable resources, downloads and printables
- Private Facebook group
- Discounts on live events
Choose the training topic that your office needs.
See our most frequently requested topics below.
%
AVERAGE PERCENT OF ALL CALLS ANSWERED
%
AVERAGE PERCENT OF CALLERS WHO CONVERT
Master The Phones
THE PHONE IS THE MOST POWERFUL TOOL IN YOUR OFFICE
Is each call coming into your practice resulting in an appointment?
NO
Do your patients value the time they spend in your office?
NO
Do cancellations and no-shows create stressful days?
YES
Key Topics
- What is your WHY?
- General phone etiquette
- New Patient Calls
- Second opinions and “shoppers”
- Confirmation Calls
- Cancellations and No-Shows
- Unscheduled re-care calls
- Calling on unscheduled treatment
%
AVERAGE PERCENT OF LAST MINUTE CANCELLATIONS
%
CANCEL OR NO SHOW DUE TO COST
Master The Schedule
THE SCHEDULE IS THE MOST IMPORTANT SYSTEM IN THE ENTIRE DENTAL OFFICE BECAUSE IT IMPACTS EVERYONE ON THE TEAM AND THE PATIENTS.
Does your schedule run smoothly and productively each day?
NO
Are you proactive with your schedule and plan ahead?
NO
Does the schedule create chaos and stress throughout the day?
YES!
Key Topics
- What is your WHY?
- Attitude and the scheduler role
- Daily duties of the scheduler
- Doctor/Hygiene Appointments
- New Patient & Emergency Appointments
- Scheduling Goals
- Hygiene Goals
- Scheduling with software
- Build a Productive Schedule
- Time Studies
Front Office Rocks content + face to face interaction = Training game changer!
PHONE
(800) 914-3595
TALK TO US!
support@frontofficerocks.com
With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.