Introducing

Why Choose Coach Led Training?

 

  • Weekly one-on-one coaching calls with your entire office or individually (your choice!)
  • Personalized implementation training and support
  • Guided skills practice
  • Accountability for your training goals
  • Customizable resources, downloads and printables
  • Private Facebook group
  • Discounts on live events

 

 Choose the training topic that your office needs.

 

See our most frequently requested topics below.

%

AVERAGE PERCENT OF ALL CALLS ANSWERED

%

AVERAGE PERCENT OF CALLERS WHO CONVERT

Master The Phones

THE PHONE IS THE MOST POWERFUL TOOL IN YOUR OFFICE

Is each call coming into your practice resulting in an appointment?

NO

Do your patients value the time they spend in your office?

NO

Do cancellations and no-shows create stressful days?

YES

Key Topics

  • What is your WHY?
  • General phone etiquette
  • New Patient Calls
  • Second opinions and “shoppers”
  • Confirmation Calls
  • Cancellations and No-Shows
  • Unscheduled re-care calls
  • Calling on unscheduled treatment

%

AVERAGE PERCENT OF LAST MINUTE CANCELLATIONS

%

CANCEL OR NO SHOW DUE TO COST

Master The Schedule

THE SCHEDULE IS THE MOST IMPORTANT SYSTEM IN THE ENTIRE DENTAL OFFICE BECAUSE IT IMPACTS EVERYONE ON THE TEAM AND THE PATIENTS.

Does your schedule run smoothly and productively each day?

NO

Are you proactive with your schedule and plan ahead?

NO

Does the schedule create chaos and stress throughout the day?

YES!

Key Topics

  • What is your WHY?
  • Attitude and the scheduler role
  • Daily duties of the scheduler
  • Doctor/Hygiene Appointments
  • New Patient & Emergency Appointments
  • Scheduling Goals
  • Hygiene Goals
  • Scheduling with software
  • Build a Productive Schedule
  • Time Studies

Front Office Rocks content + face to face interaction = Training game changer!

PHONE

(800) 914-3595

TALK TO US!

l

EMAIL

support@frontofficerocks.com

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Rockstar Restart – Reopening 

New Patient Accelerator 

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

Missed a workshop? No worries, we have you covered with our replays. You and your team will get access to training for 30 days. See what’s playing now. 

Learn More

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.