A Resource For Dental Insurance & Financial Coordinators
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Who Is Front Office Rocks?
Front Office Rocks is the leader in online training for dental teams. Give your team the training they need in a way that makes the most sense for a busy dental practice. Our courses place an emphasis on customer service covering everything from the first phone call through the checkout process and scheduling recare appointments. Train your entire team for less than $5 a day!
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Our 6 Top Documents for Insurance & Financial Coordinators
Here are a few of our top documents for insurance and financial coordinator use.
Documents are a list only and only accessible to Front Office Rocks clients and are provided here as a sample of available resources.
CALLING ON OUTSTANDING INSURANCES
Whether the claim was sent by mail or electronically, use this to manage outstanding insurance calls.
FINANCIAL COORDINATOR JOB DUTIES IN DEPTH
Outlines the duties of the financial coordinator with explanations as to what each step/duty is and why it is important.
BENEFIT BREAKDOWN FORM
Use this form to capture patient information, coverage percentages, frequency, and hygiene.
NARRATIVES REQUIRED BY INSURANCE AGENCIES
Lists treatments that typically require a narrative from insurance companies when submitting a claim.
UNDERSTANDING INSURANCE CLAIMS
Uses a sample insurance claim to identify important parts of each claim.
THE MOST COMMON QUESTIONS ASKED BY INSURANCE & FINANCIAL COORDINATORS
We recommend watching all the video modules in each unit, but if your team is in a crisis and needs answers now…
How Do I Verify Dental Insurance?
For new patients...
For current patients...
How do you handle predetermination in your office?
In my office...
Do you a have a narrative to share?
Here is what we recommend...
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