Answering Phones

Course Information

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Course Instructor

Priscilla Derr admin Author
    • New Patients
      • How to Rock the New Patient Phone Call Webinar (58:20)
      • New Patient Interview (6:18)
      • Get New Patients Scheduled in 48 hours (4:44)
    • The Phones 
      • 5 Best Kept Secrets to Every Phone Call (57:21) Webinar
      • Phone Training (12:57)
      • How to Take a Good Message (7:26)
      • Excellent Telephone Skills (7:45)
      • How to Handle Phones in Front of Patients (5:49) 
      • Patients Asking for Records (7:54)
      • Answering Dental PPO Questions (6:27)
    • Cancellations 
      • How to Handle Cancellations (10:21)
      • Cancellation Phone Calls (5:27)
      • Dealing with Cancellations (8:38)