Course Information
Course Instructor
Dental Hygienist
-
Getting Started
- Â What a Doctor Looks for in an RDH (10:14)
- Exam Sequence (7:03)
- Explaining Perio (13:31)Â Â
- Patient Refusing X-Rays (11:26)Â
- The Why
- Verbiage for Conversions
- Navigating the Objections
- The First Perio Appointment
- Building Rapport
- Calibrating Your Team
- Charisma
- Conflict Resolution Conversations
- Doctor Exams
- Fluoride Case Acceptance
- How to Have a Happy First Visit
- The Mindset of a Patient
- Your Mindset
- Not So Typical Oral Hygiene Instruction (OHI)
- Reason to ReturnÂ
- Scheduling Hygiene Re-Care Appointments
-
Patient Communication
- Discussing Treatment in the Operatory
- Small TalkÂ
- Raving Introductions
- Patient Experience