Dental Hygienist Training Course Outline

Meet Your Trainers: 

Laura Hatch

Kristina Dion

Chasity DeMers

Our dental hygienist training course covers everything from what Doctor looks for in an RDH, to how to get your patients from the waiting area, and how to handle patient refusing x-rays.

This course track is worth 3.5 continuing education credits (CE) for licensed dental professionals. Preview the course outline below.

Module 1 What Doctor looks for in RDH
Unit 1 What Doctor looks for in RDH (10:14)
Module 2 Exam Sequence
Unit 1 Exam Sequence (7:03)
Module 3 Getting Patient from the Waiting Area
Unit 1 Getting Patient from the Waiting Area (7:28)
Module 4 New Patient First Appointment
Unit 1 New Patient First Appointment (8:49)
Module 5 Explain Perio by Each RDH
Unit 1 Explain Perio by Each RDH (13:31)
Module 6 Patient Refusing X-Rays
Unit 1 Patients Refusing X-rays (11:26)
Module 7 The Why
Unit 1 The Why (8:10)
Module 8 Verbiage for Conversions
Unit 1 Verbiage for Conversions (8:23)
Module 9 Navigating the Objections
Unit 1 Navigating the Objections (6:23)
Module 10 The First Perio Appointment
Unit 1 The First Perio Appointment (8:02)
Module 11 Building Rapport
Unit 1 Building Rapport (12:02)
Module 12 Calibrating Your Team
Unit 1 Calibrating Your Team (8:08)
Module 13 Charisma
Unit 1 Charisma (8:50)
Module 14 Conflict Resolution Conversations
Unit 1 Conflict Resolution Conversations (8:15)
Module 15 Discussing Treatment in the Operatory
Unit 1 Discussing Treatment in the Operatory (11:36)
Module 16 Doctor Exams
Unit 1 Doctor Exams (10:33)
Module 17 Fluoride Case Acceptance
Unit 1 Fluoride Case Acceptance (13:38)
Module 18 How to Have a Happy First Visit
Unit 1 How to Have a Happy First Visit (8:38)
Module 19 The Mindset of a Patient
Unit 1 The Mindset of a Patient (8:35)
Module 20 Your Mindset
Unit 1 Your Mindset (9:57)
Module 21 Not So Typical Oral Hygiene Instruction (OHI)
Unit 1 Not So Typical Oral Hygiene Instruction (OHI) (7:41)
Module 22 Patient Experience
Unit 1 Patient Experience (9:16)
Module 23 Raving Introductions
Unit 1 Raving Introductions (8:43)
Module 24 Reason to Return
Unit 1 Reason to Return (9:28)
Module 25 Scheduling Hygiene Re-Care Appointments
Unit 1 Scheduling Hygiene Re-Care Appointments (9:26)
Module 26 Small Talk
Unit 1 Small Talk (9:56)
Module 27 Dental Hygienist Training Evaluation Survey
Unit 1 Dental Hygienist Training Evaluation Survey Form

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Coming April 2020

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

Join us in Salt Lake City as we cover the ins and outs of dealing with Insurance.

Learn to differentiate the specifics of insurance plans, coverages and maximizing it for your practice and how to relay what you’ve learned back to patients.

Train with us live in person or from your office with a virtual ticket.

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

Train with us live in person or watch live from your office. 

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office. 

Get Tickets

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

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We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
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