Downloadable Document Library – lesson support, course documents and policies designed by a veteran office manager.
Quick Start Guides for New & Returning Clients
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Instructions & Forms
The instructions and forms below are designed as step by step guide to help your staff manage the front office.
Our policies are designed to give your office written systems on how to handle the daily issues that arise and ensure an efficient and productive team as well as a relaxed and customer service oriented atmosphere for your patients.
Hiring and building an effective team is so important to the overall success of your practice. We offer sample job descriptions to help you start thinking about the attributes you want to look for in each role. On our website as a client, we have many videos available in this category, such as Writing a Good Job Advertisement, Reading Resumes, Phone Interview, Interviewing and First Week on the Job.