As dental professionals, we often sacrifice our own professional growth to meet the daily demands.

Don’t let your practice or your staff take a backseat to training. Here’s why you should make time for training.

If you’re like most professionals, sometimes you find yourself juggling an overwhelming number of responsibilities and tasks.

As dental professionals, there is no question that time is probably our most valuable resource. So, why should you invest that precious time in training?

As dental practices compete to acquire new patients and grow their business, well-trained staff is a must to stand out in the customer service oriented business we work in.

Practices are strengthened and more productive by having a proactive, highly skilled and customer service-savvy support staff to partner with their doctors and managers.

It is the responsibility of both the managers and staff to equip and train themselves to continually get better at what they do.

As a career-minded administrative professional, I made the choice early on to continually seek opportunities to learn and grow my knowledge.

This decision has helped me acquire new opportunities, learn new technologies and increase my level of critical thinking. I have obtained degrees, studied for and passed exams, watched webinars, read professional development and business-related books and magazines, attended administrative professional conferences, and participate in virtual online training regularly. There is no end to learning!

How Change Is Affecting Training Needs

To be an effective manager, staff member, problem solver, decision maker, and a true practice partner, we have to prepare and train continually.

With the advances in dentistry and daily pressures of running a dental practice, staff members are often challenged by innovation, sophisticated technology and software and of course, difficult patients. Change is constant!

Sometimes it seems we simply cannot keep up at the rate at which changes are taking place. Over time, the courses taken and degrees earned will become less relevant and outdated.

Ongoing training and development is vital for every practice.

Dental staff that can access information and training through technology via virtual training and can implement information quickly will become indispensable to their managers and practice owners. Trained and confident staff will help provide a more efficient and deeper level of support to their team, which will help the practice succeed.

What Can You Do?

The technology age has changed the way we access training. As technology continues to advance and evolve, we have more and more training opportunities available to us.

With the virtual online training opportunities, available with Front Office Rocks, learning is more convenient and accessible than ever before. Here are some of the ways you can learn and train:

  • Watch Virtual Online Training Videos
  • Register for webinars
  • Attend Live Seminars
  • Acquire knowledge by reading published articles, blogs and other
    available materials
  • Use the Training Materials for Individual Training, Staff Meetings,
    Morning Huddles, etc

Make It Happen

Training opportunities can be a challenge for many practices because of conflicting priorities, financial resources and time.

It’s very easy to become immersed in our day-to-day activities while allowing our training to take a backseat. In the end, this is the best argument for regular and scheduled training.

If you transform your staff, you transform your practice and the service you provide to your patients.

So, if you’re a practice owner or a manager, and you want your practice to stand out, invest in your most valuable asset with staff training and skills development. It might just be the best investment you will ever make.

In an ongoing effort to support our clients’ needs, we have developed a series designed to help incorporate training into their team and culture, to see the long-term production and customer service benefits of an effective training program.

In the coming weeks, we will provide you with real-life examples of how to successfully implement your front office training program and retain that initial momentum throughout the year.

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.


We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Our monthly membership is $249 per month for up to 20 team members and includes access to over 250 training videos and our document resources library!

Sign Up Now


Our annual membership is $2,799 per year for up to 20 team members and includes every course, module, and resource on our site!

Sign Up Now


Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule Your Training Assessment


Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.


Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve! 
Search for an answer or submit a new question to Laura.