Dental Financial Coordinator Webinars

Join us once as Laura dives deep into the obstacles of working as a Financial Coordinator at a dental practice.

Watch the following Financial Coordinator Webinars

Top 5 Dental Insurance Questions Webinar with Laura Hatch and Teresa Duncan

Working with dental insurance can be a trying job at times. We’ve got your back though dental rockstars! In this webinar, Laura and Dental Insurance Expert Teresa Duncan discuss the answers to their Top 5 Dental Insurance Questions!

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Membership Club Webinar Featuring Dr. Chris Phelps and Laura Hatch

Welcome to the replay of our Membership Club Webinar and our first joint webinar featuring a guest speaker.  Watch and listen to Laura and Dr. Chris Phelps discuss one of the hottest topics in dentistry, Membership Clubs.

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How to Explain Insurance and Unexpected Balances to Patients

Love it or hate it, insurance is something that everyone in the dental industry has to deal with on a regular basis. To serve our patients well, it’s vital for us to understand the ins and outs of insurance, including the details of what’s covered and not covered by specific plans. After all, when patients come to us for treatment, one of the first questions they inevitably ask is, “Will this be covered by my insurance?”

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Eaglesoft Dental Insurance Webinar with Andre Shirdan and Laura Hatch

Would you like to learn more about setting up the various Insurance providers within Eaglesoft and increase your dental practice efficiency further? Check out Laura’s fourth webinar collaboration with go-to Eaglesoft expert, Andre Shirdan and listen in on the discussion about how to properly enter dental insurance information into your reporting program.

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Eaglesoft Service Codes and Quick Picks Webinar with Laura Hatch and Andre Shirdan

Learn more about your dental software, Eaglesoft service codes and Quick Picks! Watch Laura’s sixth joint webinar with go-to Eaglesoft expert Andre Shirdan to listen in on the discussion about dental service codes and quicks picks for your Eaglesoft software.

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Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.


We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Our monthly membership is $249 per month for up to 20 team members and includes access to over 250 training videos and our document resources library!

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Our annual membership is $2,799 per year for up to 20 team members and includes every course, module, and resource on our site!

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule Your Training Assessment


Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.


Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve! 
Search for an answer or submit a new question to Laura.