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Module 6 Courageous Leadership  
Welcome to Office Manager: Courageous Leadership with Laura Hatch and Katherine Eitel-Belt. Office Manager: Courageous Leadership is the sixth video series in the Office Manager course and in this series we take a closer look at your role and how to be a courageous leader. As Office Managers, we often feel as though everyone is coming to us for answers and therefore it is our responsibility to “know it all.” The reality though is the workforce is changing, evolving and adapting to a new style of management where employees have a desire to play an important role in problem solving, coaching and moving the needle. In this video, Laura and Katherine discuss some of the current constraints felt by office managers in their leadership roles, and provide helpful tips to changing the way feedback is given and implemented in their practices.
Unit 1 Office Manager: Courageous Leadership