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Module 2 Staff Management
Welcome to Staff Management. Staff Management is the second video series in the Office Manager course and in this series we demonstrate how to manage your staff in various situations. As the Office Manager, you will be expected to address a multitude of issues ranging from counseling an employee to managing overdue recare and outstanding treatment calls. In addition, you are expected to set the tone for the office and ensuring your staff is well trained. In this video series, we provide a detailed overview on each of these topics and a few others to help you create a productive and positive atmosphere in the office. Front Office Rocks recommends that you begin this series by completing Outline for Staff Meetings, The Importance of Staff Training, and Training Employees fist. Next, complete Counseling an Employee, Setting the Tone for the Office, and Staff Issues which will prepare you to deal directly with employee issues, as they arise. Finally, view Managing Overdue Recare & Outstanding Treatment Calls to complete your Staff Management training.
Unit 1 Outline For Staff Meeting
Unit 2 The Importance of Staff Training
Unit 3 Training Employees
Unit 4 Counseling an Employee
Unit 5 Setting the Tone for the Office
Unit 6 Staff Issues
Unit 7 Managing Overdue Recare & Outstanding Treatment Plan Calls