Dental Office Manager Webinars
These webinar recordings were designed to support busy dental practice managers.
Watch the following Office Manager Webinars

Which External Marketing Methods Work for Dental Practices
During our last webinar we covered “10 Ways to Improve Internal Marketing“. Now we’re going to show you what marketing methods work to bring in quality new patients to your practice and what methods are wasting your hard earned revenue. If you haven’t already, make sure you watch our last webinar so you’ll be able to capitalize on external marketing efforts.
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How to Convert Compliments Into More New Dental Patients
You know your best referrals come from your best patients, but how do you get your patients to actually refer their friends, co-workers, and family?
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10 Ways to Improve Internal Dental Marketing
During our last webinar, we covered “10 Ways to Improve Internal Marketing”. Now we’re going to show you what marketing methods work to bring in quality new patients to your practice and what methods are wasting your hard earned revenue. If you haven’t already, make sure you watch our last webinar so you’ll be able to capitalize on external marketing efforts.
Watch Now

How to Address Dental Practice Staff Drama Webinar
Are you tired of staff Drama? By “drama” we mean conflicts between employees, disagreements (work-related or otherwise) that get brought up in the office, complaints, rumors, inappropriate actions on the job, and other unpleasant emotional outbursts, etc. At one time or another, every office goes through a patch of staff-related “drama.” You can do something to break the cycle.
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How to Implement Training That Works
Do you want more new patients? Training your dental front office team is important in so many ways, as well as how the training is implemented. Join our next webinar to learn how to establish training goals, engage your staff in the training, and how to track and improve team performance.
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Dental Employee Management Webinar with Laura Hatch and Kevin Henry
Front and Back working together: Ways to not only learn to work together but learn how to help each other out! Let’s talk about life split at the front and the back. Let’s talk about the struggles faced by these amazing members of the dental practice. Let’s talk about how you can all make your day better and succeed in both roles.
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How to Have Difficult Conversations Like a Rockstar
Difficult conversations do come up in dental practices, be it with your patients, other team members, or your doctors. Want to learn more about mastering these difficult, and often delicate, discussions that can take place over the course of your day in the Front Office? Watch this webinar replay to learn how to have these difficult discussions like a Rockstar!
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How to Successfully Implement Change Into Your Dental Practice
Welcome to the webinar replay of How to Successfully Implement Change with Laura Hatch! Watch and listen as Laura discusses and provides suggestions to aid in implementing change within your dental practice and team.
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How to Create and Grow an In-house Membership Program Webinar Replay with Laura Hatch and Jordon Comstock
Listen along with Laura and Jordon as they discuss one of the hottest topics in dentistry, Membership Clubs, and learn more about how to successfully build a membership program for your dental practice.
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Dental Implant Marketing Webinar Replay with Laura Hatch and Elijah Desmond
Want to Do More Dental Implants? You Have to Market to the Right People! Join Laura and guest Elijah Desmond from Driven Dental Implant Marketing for this special webinar collaboration.
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Take a Bite Out of Social Media Webinar Replay with Laura Hatch and Rita Zamora
Brace yourself and listen in as Laura and Rita face the clock one minute at a time for 32 minutes to share their TOP 32 social media tips for use in your dental practice!
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The Broken Windows Theory Webinar Replay with Laura Hatch and Andrea Greer
Watch and listen to Laura and Andrea discuss The Broken Windows Theory and the ways your space may be affecting not only your patients and your team, but in whole your practice!
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How to Create a Doable Marketing Plan Webinar Replay Featuring Laura Hatch and Minal Sampat
Find out more about marketing for your dental practices and the steps your team can take to minimize on the expenses while maximizing the return on your investment and efforts. Watch this replay of Laura’s webinar collaboration with marketing strategist, Minal Sampat.
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Why Your Dental Marketing Is Not Working Webinar Replay Featuring Laura Hatch and Minal Sampat
Watch and listen to Laura and Minal discuss their top 40 marketing strategies for use in any dental practice and the steps your marketing team can take to minimize expenses while maximizing the return on your marketing investment and efforts! Watch this replay of Laura’s webinar collaboration with marketing strategist, Minal Sampat.