Dental Receptionist Webinars
New dental patients are essential to your practice and as such, the first call must be a priority and handled with excellent customer service. As a receptionist, how are your new patient calls currently handled? Are you making a connection with your new patients and getting them scheduled?
I talk with dental teams around the country, and I often hear that the biggest issue for them is that they don’t have enough new patients. When I ask them questions about this problem, I find out that dental teams are viewing patients as very insurance-driven.