Dental Receptionist Webinars

Join us as Laura dives deep into the obstacles of a Dental Receptionist running the front desk of a dental practice.

Watch the following Dental Receptionist Training Webinars


How to Rock the New Patient Phone Call – A Receptionists Must

New dental patients are essential to your practice and as such, the first call must be a priority and handled with excellent customer service. As a receptionist, how are your new patient calls currently handled? Are you making a connection with your new patients and getting them scheduled?

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5 Best Kept Secrets to Every Phone Call That Increase Your New Patients, Production and Collections

Do you want more new patients, higher production, and better collections? Laura has the secret to making it a reality.  As an office manager, Laura knows what works and what doesn’t. Are you ready to see your numbers improve?
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Creating the Ultimate New Patient Experience

I talk with dental teams around the country, and I often hear that the biggest issue for them is that they don’t have enough new patients. When I ask them questions about this problem, I find out that dental teams are viewing patients as very insurance-driven.

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HIPAA Compliance Made Easy Webinar with Laura Hatch and Steve White

Want to learn more about HIPAA compliance and protecting your dental practice and patient’s privacy? Listen in on the discussion all about HIPAA compliance and how to make it easier for your dental team.

Watch Now

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Coming April 2020

12 Week Dental Practice Management Playbook Course Overview Logo

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

Join us in Salt Lake City as we cover the ins and outs of dealing with Insurance.

Learn to differentiate the specifics of insurance plans, coverages and maximizing it for your practice and how to relay what you’ve learned back to patients.

Train with us live in person or from your office with a virtual ticket.

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

Train with us live in person or watch live from your office. 

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office. 

Get Tickets

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
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