Dental Receptionist Webinars

Join us as Laura dives deep into the obstacles of a Dental Receptionist running the front desk of a dental practice.

Watch the following Dental Receptionist Training Webinars


How to Rock the New Patient Phone Call – A Receptionists Must

New dental patients are essential to your practice and as such, the first call must be a priority and handled with excellent customer service. As a receptionist, how are your new patient calls currently handled? Are you making a connection with your new patients and getting them scheduled?

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5 Best Kept Secrets to Every Phone Call That Increase Your New Patients, Production and Collections

Do you want more new patients, higher production, and better collections? Laura has the secret to making it a reality.  As an office manager, Laura knows what works and what doesn’t. Are you ready to see your numbers improve?
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Creating the Ultimate New Patient Experience

I talk with dental teams around the country, and I often hear that the biggest issue for them is that they don’t have enough new patients. When I ask them questions about this problem, I find out that dental teams are viewing patients as very insurance-driven.

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HIPAA Compliance Made Easy Webinar with Laura Hatch and Steve White

Want to learn more about HIPAA compliance and protecting your dental practice and patient’s privacy? Listen in on the discussion all about HIPAA compliance and how to make it easier for your dental team.

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Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.

NOW AVAILABLE! 

We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly subscription is $249 per month for up to 10 team members and includes all of our foundation courses and corresponding resources. Mastery courses and additional training on our FORU platform is available with our membership option.

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Our monthly membership starts at $369 per month for up to 20 team members and includes every course, module, and resource on our site, plus personalized onboarding and ongoing support.

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Our annual membership is $3500 per year for up to 20 team members and includes every course, module, and resource on our site, that’s a savings of $1,100 over our monthly membership. 

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule Your Training Assessment

 

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

786-244-3031

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We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve! 
Search for an answer or submit a new question to Laura.