Dental Scheduling Coordinator Training
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““The schedule is the backbone of the entire dental office and the dental scheduler is the primary team member to ensure it runs as smoothly and productively as possible. The dental office scheduler or person in charge of the schedule should be trained to build a productive, well-run schedule and handle the multitude of things that come up during the day. The schedule is the most important system in the entire dental office because it impacts everyone; the dentist, hygienists, assistants, front office team and the patients.”
TOP 6 DOCUMENTS TO REDUCE CANCELLATIONS
Fixing issues in the schedule can be solved with understanding how to communicate with patients.
Ultimately the schedule is yours to run and we’ll give you the tools to optimize the dental office schedule.
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Recare Call Policy
Stop tracking down your patients to get them scheduled for recare. Learn how to get every patient to leave with an appointment.
Learn the importance of how to block schedule and what happens when you don’t.
How to Offer an Appointment
How to offer an appointment to a patient that fits their schedule, but ultimately fills the needs of the office schedule.
Doctor Schedule vs Hygiene Schedule
When learning how to schedule, you need to look at it from two different perspectives: The doctor’s schedule and the hygiene schedule.
Scheduler Daily Duties
Use this Scheduler Daily Duties list to stay on track and ahead of the day.
Fix Your Patient Schedule!
Various issues come up – patients run behind, we run behind, emergencies call to schedule, we work through lunch and leave work late – that feels like our normal.
We can all agree the schedule in a dental office can make or break a day. It is also the most stressful topic of discussion between departments and between team members, because it affects everyone.
Have a Morning Huddle
Why is this meeting so important?
Because this is where you get the team on the same page. This is the time and place to review things that may not go well during the day and plan for them accordingly.
Our documents allow for customization for your office, we have video checklists so you can assign training to each team member, and we have our team available from 8am-8pm EST on live chat to give your answers when they need it most.
THE MOST COMMON
DENTAL TEAMS FACE
We recommend watching all the video modules in each unit if you want to master your schedule, but when your in a bind, these quick tips will help your team get answers now…
For the management team, I would start...
For your front office team, we recommend...
Monday is a popular day for cancellations...
Articles to Help You Manage The Schedule
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