Module 1 Consultations  
Welcome to Consultations. This is the first series in the Treatment Coordinator course and it serves as an introduction to the importance of consolations, your role as the Treatment Coordinator and what doctors look for in a Treatment Coordinator. The role of Treatment Coordinator is patient facing and is tasked with the responsibility of attending patient consults and subsequently scheduling the patient’s prescribed treatment. This video series takes a closer look at what happens during a consultation, where they should be held and how to handle patient questions to provide the best care possible for each of your patients. Front Office Rocks recommends that you complete Purpose of a Treatment Coordinator and What Doctors Look for in a Treatment Coordinator first to become better acquainted with your role and responsibilities. Then, follow with The Importance of Consultations, How to do Consultations Chairside, Handling Patient Questions in Consultations and Can’t it Wait? to become accustomed to what happens during a consultation, what questions you can expect from patients and how to answer the question: Can’t it wait?
Unit 1 Purpose of the Treatment Coordinator
Unit 2 What Doctors Look for in a Treatment Plan Coordinator
Unit 3 The Importance of Consultations
Unit 4 How to do Consultations Chairside
Unit 5 Handling Patient Questions in Consultations
Unit 6 Can’t It Wait?

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

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Join us in Salt Lake City as we cover the ins and outs of dealing with Insurance.

Learn to differentiate the specifics of insurance plans, coverages and maximizing it for your practice and how to relay what you’ve learned back to patients.

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When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

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When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

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To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

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As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

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