| Welcome to Consultations. This is the first series in the Treatment Coordinator course and it serves as an introduction to the importance of consolations, your role as the Treatment Coordinator and what doctors look for in a Treatment Coordinator. The role of Treatment Coordinator is patient facing and is tasked with the responsibility of attending patient consults and subsequently scheduling the patient’s prescribed treatment. This video series takes a closer look at what happens during a consultation, where they should be held and how to handle patient questions to provide the best care possible for each of your patients. Front Office Rocks recommends that you complete Purpose of a Treatment Coordinator and What Doctors Look for in a Treatment Coordinator first to become better acquainted with your role and responsibilities. Then, follow with The Importance of Consultations, How to do Consultations Chairside, Handling Patient Questions in Consultations and Can’t it Wait? to become accustomed to what happens during a consultation, what questions you can expect from patients and how to answer the question: Can’t it wait? |
