Module 1 Consultations  
Welcome to Consultations. This is the first series in the Treatment Coordinator course and it serves as an introduction to the importance of consolations, your role as the Treatment Coordinator and what doctors look for in a Treatment Coordinator. The role of Treatment Coordinator is patient facing and is tasked with the responsibility of attending patient consults and subsequently scheduling the patient’s prescribed treatment. This video series takes a closer look at what happens during a consultation, where they should be held and how to handle patient questions to provide the best care possible for each of your patients. Front Office Rocks recommends that you complete Purpose of a Treatment Coordinator and What Doctors Look for in a Treatment Coordinator first to become better acquainted with your role and responsibilities. Then, follow with The Importance of Consultations, How to do Consultations Chairside, Handling Patient Questions in Consultations and Can’t it Wait? to become accustomed to what happens during a consultation, what questions you can expect from patients and how to answer the question: Can’t it wait?
Unit 1 Purpose of the Treatment Coordinator
Unit 2 What Doctors Look for in a Treatment Plan Coordinator
Unit 3 The Importance of Consultations
Unit 4 How to do Consultations Chairside
Unit 5 Handling Patient Questions in Consultations
Unit 6 Can’t It Wait?

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Attitudes, Barriers and Conversations – Discover the keys that bring your patients to YES! Empower yourself and your team to understand… 

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Our patients’ attitudes towards us are based on their entire experience. Maximize the value of every patient that walks through your door by learning…

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2020 has forced business owners to pivot and adapt.  Join us live! All sessions are recorded and you will have additional access to the replay after the event.

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As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

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