| Welcome to Treatment Planning. This is the second series in the Treatment Coordinator course and here you will take a closer look at the many facets of treatment planning. As the Treatment Coordinator, you are present during treatment consultations and may face a variety of issues and questions regarding the patient’s treatment plan. This video series will walk you through multiple consultation scenarios from simple questions clarifying dental terms to dealing with patients who only want to do a portion of their treatment. You will also learn how you can prepare for consultations and treatment plan presentations. Front Office Rocks recommends that you complete Preparing for a Consultation/Treatment Plan Presentation first to become more familiar with the steps you should take each time to prepare for a consultation. Then, follow with Treatment Coordinator: Helping with Questions in Consults, Helping Patients from First Call to Treatment Presentations and Dealing with a Patient Who Wants to do “Partial Treatment” to better understand what questions you can expect from patients, how to answer them and how to manage a patient who only wants to do partial treatment. |
