Treatment Coordinator Course Outline
As the liaison between the patient and the dentist, a dental Treatment Coordinator is a high profile position. In this role, you work closely with the doctor to ensure that the patient understands the treatment itself and why it is needed. Organization, exceptional communication skills, a positive attitude, consistent follow-through and the ability to multi-task are keys to your success. Your priority is to assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the office.
The videos in this series will address each of your front office responsibilities while you help the patient navigate their concerns, such as insurance, payment, or scheduling conflicts as they make the decision to move forward with the work that will keep them healthy. In addition, we will look closely at the responsibility that comes with being the face of the office to the patient, the confidence you must have and the extensive knowledge of office policies and procedures that is required to do your job well while prioritizing the patient’s health.
[wpcourse course=”3″ /]