Asking for Referrals
This Dental Receptionist resource document provides tips for asking for referrals, suggested scripts and an area to write your own “ask for a referral script.”
Tips for Asking for Referrals
Referrals should always be asked for face-to-face. It’s not only more respectful of your patients but more successful. People will always be more likely to do something for someone else if the person is standing right in front of them.
If at all possible, never ask for a referral when presenting a bill.
The time that you’re asking for referrals is also an excellent time to ask a patient for a review online.
Don’t have the patient do the review in your office because they might get filtered, ask them to do it when they get home. Using a system like Revenuewell will help with that by you setting up emails that go automatically to the patient after their appointment reminding them to do this.
Ask for a Referral Scripts
Remember, you’re not making an Oscar acceptance speech here. When you ask for a referral, be sincere and direct. Say something like:
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