Handling Late Patients

This Dental Receptionist resource provides a lesson document to make notes on during the video to enhance your skills while handling a late patient. As the Receptionist, it is your job to do all that you can to get patients to arrive on time, but when they do run late, you need the ability to handle the situation.


Handling Late Patients

When a patient always runs late, I can get them to arrive on time by:

If a patient runs late but your office will still see them, what can you do to help speed the patient along and get them into the dental chair as soon as possible?

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