HYGIENIST: Patient Refusing X-Rays

SCENARIO TRANSCRIPTS

Remember – each office is different! Our documents are intended as suggestions and guidelines only and can be used as a starting point for conversation and your own system development.

Below we have the scripts between the hygienist, Brooke, and the patient who was refusing X-Rays. We hope you can read over these and tweak them to work best for you and your office

Refusal Due to Radiation

B: “Okay Tristin so the first thing we’re going to do is take a couple X-Rays.”

T: “Oh, I would actually rather not do X-Rays.”

B: “Oh, what’s the reason?”

T: “I saw this thing on TV that was talking about the negative effects of the radiation on the brain and stuff, so I just don’t want to do that.”

View the complete document and print out a copy for your office below!