Letter and Email Samples to Send to Patients

This Treatment Coordinator resource document provides templates that are a good starting point for creating your own library of templates or using them just as they are to communicate effectively with your patients. Strong communication techniques will yield a full and productive schedule.


Email/Letter Examples to Send to Patients to Get Them to Schedule

Insurance Reminder Email

Dear Laura,

As we near the end of your insurance year, we wanted to remind you to take advantage of any unused dental benefits. Every year you receive a maximum amount from your dental insurance company, and in most cases the unused portion of this amount is lost when the new insurance year starts. These are benefits you have already paid for!

Your dental care is important to us, and we want to make sure you get the care you need without overpaying for it. If you have been postponing dental treatment or are overdue for a routine exam and cleaning, now is a great time to come in. Please call us at 858-530-0300 or request an appointment online.

We’re looking forward to seeing you.

The team at Scripps Rock Dental

Flex Spending Reminder Email

Dear Laura,

Do you know how much money is currently in your Flexible Spending Account? With the year quickly racing by, and your last opportunity to “use it” before you “lose it,” you owe it to yourself to check on the balance today. There is nothing worse than tossing away your hard-earned income

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