Performance Evaluation Form – Front Office

Ready for the next Performance Evaluation of your Front Office Team? Download and print this handy Evaluation Form that covers everything from Productivity, Time Management to HIPPA Compliance and Insurance Claims and Billing.

EMPLOYEE EVALUATION FORM – FRONT OFFICE

Evaluation Standards

(E)Exceptional

Performance far exceeded expectations due to exceptionally high quality of work performed in all essential areas of responsibility, resulting in an overall quality of work that was superior; and either 1) included the completion of a major goal or project, or 2) made an exceptional or unique contribution in support of unit, department, or University objectives. This rating is achievable by any employee though given infrequently.

(EE)Exceeds expectations

Performance consistently exceeded expectations in all essential areas of responsibility, and the quality of work overall was excellent. Annual goals were met.

(ME)Meets expectations

Performance consistently met expectations in all essential areas of responsibility, at times possibly exceeding expectations, and the quality of work overall was very good. The most critical annual goals were met.

(I)Improvement needed

Performance did not consistently meet expectations – performance failed to meet expectations in one or more essential areas of responsibility, and/or one or more of the most critical goals were not met. A professional development plan to improve performance must be outlined in Section 4, including timelines, and monitored to measure progress.

(U)Unsatisfactory

Performance was consistently below expectations in most essential areas of responsibility, and reasonable progress toward critical goals was not made. Significant improvement is needed in one or more important areas. In section four there is a plan to correct performance. Timelines must be outlined and monitored to measure progress.

*The inclusion of goals is typically a consideration in assessing the overall rating

View the complete document and print out a copy for your office below!
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