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Phone Skills & Customer Service Training Seminar

July 31 8am PDT @ 8:30 am - 5:30 pm PDT

$499.00 – $599

Phone Skills & Customer Service Workshop

June 19, 2020
Indianapolis, Indiana

Train with us live in person or watch live from your office
Now you can choose how your team will train

When we start with our WHY and remember our purpose, we can create a customer service culture within our practice that focuses on building a patient centric team, produces happier, healthier patients and improves the practice bottom line.

No Excuses to Not Be A Rockstar Practice!
Early Bird special save $100 off either live event or live stream if purchased by April 24th, 2020.
Save over $400 when you combine a live ticket with a virtual ticket before the early bird offer expires.

Live Workshop

Only 50 seats available! Reserve your spot today!

  •  8 Hours of CE

  • Understand the phone is THE lifeline to your practice

  • Learn the keys to create a Patient Centric Practice

  • Define yoru WHY and Remember your Purpose

  • Breakfast & Lunch provided

  • Networking with Industry Peers

Virtual Ticket

Mix and match your attendance with
our virtual ticket

  • 6 Hours of CE
  • 30 day access to recordings
  • Presentation Download for your team to take notes
  • Defining your WHY and Remembering your Purpose
  • Understand Active Listening and Effectively Answering Questions
  • Learn Best Practices for Phone Skills & Setting the tone for the practice
  • Train from the comfort of your office/location
  • Share access with your ENTIRE TEAM

 

Objectives

Defining your WHY and Remembering your Purpose

Learn Best Practices for Phone Skills & Setting the tone for the practice

Understand Active Listening & Effectively Answering Questions

Review and Analyze the Business Cycle

This course is applicable to all team members to learn and understand the importance of the phone and how creating a customer service culture within your practice will create a higher producing team and happier patients who review, refer and promote your practice. Participants will learn the keys to creating a patient centric practice that focuses on every aspect of customer service from the first phone call to the reviews from happier, healthier patients. This course will also teach how to project the proper attitude, demonstrate proper phone techniques, and attendees will leave with the tools to succeed.

Train with us live in person or watch live from your office… Now you can choose how your team will train.

USE DISCOUNT CODE PHONE2020 WHEN YOU ADD BOTH A LIVE TICKET AND VIRTUAL TICKET TO YOUR CART AND SAVE AN EXTRA $300

Cancellation/Substitution and Refund Policy
Cancellations will be accepted and are entitled to a refund provided they are sent in writing via email to info@frontofficerocks.com prior to 15 days before an event. A $25 administrative fee will be deducted from the refund for each cancelled registration. No refunds of any kind will be given for cancellations requested within the two weeks prior to the event but you may request a substitution. To make a substitution, please call Front Office Rocks at 800-914-3595 to change the registrant’s information and pay any difference in fees. 

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Live Ticket Indianapolis 2020
$ 499.00
49 available
Virtual Ticket Indianapolis
$ 599.00
Unlimited

Details

Date:
July 31 8am PDT
Time:
8:30 am - 5:30 pm PDT
Cost:
$499.00 – $599

Organizer

Front Office Rocks
Phone:
8009143595
Email:
sales@frontofficerocks.com
Website:
www.frontofficerocks.com

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Coming April 2020

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

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Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

Front Office Rocks hosts several training seminars and workshops throughout the year, in addition to speaking at conferences and local study clubs. Want to see all of our upcoming events?

Train with us live in person or watch live from your office. 

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When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

Train with us live in person or watch live from your office. 

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When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office.

Get Tickets

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

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  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
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