How long does it take to finish the training?

The time commitment varies and is unique to each office’s circumstances. Many offices will have employees watch videos individually and then re-watch a series as a group during a team or staff meeting or morning huddle. We typically recommend students watch videos 1...

How long does it take to complete a course?

The time it takes to complete a course is dependent on the student’s ability to dedicate their full attention to the video content. The more focused you are while watching the training video, the quicker you will be able to recall the information required to complete...

How do I re/print a certificate?

To print your certificate, please visit the desired course page and choose the final course survey and you will see the option to download your certificate. If your account is currently inactive, you will need to contact our team to confirm completion and we will send...

Why does my quiz say it’s pending?

Each course consists of a video quiz unit and a survey unit, which must both be completed for the system to recognize the course as completed. Your quiz results may be showing as pending because the quiz unit and corresponding survey unit have yet to be completed....