If none of the recommended solutions resolve the issue you’re having, please fill out the “Contact Us” form with a detailed explanation and we’ll do our best to help you! We are always here to help.
The best way to reach out to our team for support is to use the Live Chat bubble on the bottom right hand corner of our website. When reaching out to our team for support, please include your name and email address so we can quickly locate your account. Please include...
This is typically caused by a slow or intermittent internet connection. The best solution is to press pause, let the computer buffer the video for a minute or two, and then press pause again. It should play without further interruption. There are a few things that you...
Any recent computer will work just fine. We do recommend a high-speed internet connection, but it is not necessary. Our site also works best in the Google Chrome Browser.
You don’t need it, but we recommend it. While it is possible to take the training via a dial-up connection, a high-speed connection, such as DSL or cable will work much better.
