Whom do I contact for technical support?

Send an email to us using our “Contact Us” form. Please include the specific details of the issue you are encountering, including your browser type and settings, the error you are experiencing, and the clicks you made and/or steps you took that led to the error. This...

The video keeps pausing or stuttering. What do I do?

This is typically caused by a slow or intermittent internet connection. The best solution is to press pause, let the computer buffer the video for a minute or two, and then press pause again. It should play without further interruption. There are a few things that you...