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Why does my quiz say it’s pending?

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Each course consists of a video quiz unit and a survey unit, which must both be completed for the system to recognize the course as completed. Your quiz results may be showing as pending because the quiz unit and corresponding survey unit have yet to be completed.

Please ensure that you have successfully completed the quiz unit with passing grade of 80% or more, then scroll to the the bottom of the page and click “Next Unit” to confirm both units of the course are complete.

If you have completed both units of the course and are still seeing a “pending” status, we suggest contacting our support team.