Getting started track

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Training Track” designed to help you and your team implement training. 

Congrats! What’s Next?

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Sign Up

Watch Welcome Video

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Book a Call

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Onboard Your Team

Not A Member Yet?

If you haven’t started your training membership yet, schedule a call with us and let’s talk about your office’s needs, how our training works, and how to get started.

Already Signed Up? Book A Meeting With  Your Onboarding Team

Jennifer White

Onboarding Specialist

Hi! I am Jennifer White. I have been working with business owners for the past 10 years managing everything from marketing, practice management, operations, sales, and customer service.  I have learned that you can use the latest technology and market your business in all the right places, but if your team does not understand the value of your client you put yourselves at a disadvantage to your competition. I believe that the most valuable resource to a company is their people. And there is nothing that I am more passionate about than helping business owners provide exceptional client care…well, unless you count my two sweet (yet also very spicy) children. I am pretty passionate about them, too!

Welcome aboard. I truly am excited to have you here and I look forward to getting to know you and your team!

 

Lyndsey Wills

Onboarding Specialist

Hi! I’m Lyndsey and I began my journey with Front Office Rocks in December 2018 as a Member Support Specialist. I recently relocated from sunny Florida, where I was born and raised, to New London, New Hampshire. I am a HUGE sports fan but my heart belongs to gymnastics and Gator football. I may live in New Hampshire now, but I will always be a Gator! I’m new to the team, but have already found a love for supporting members and helping them reach their greatest potential in their office.

I can’t wait to work with your team and support your practice!

 

 

Implementation Is The Key To Success

While the focus of integrating our Front Office Rocks training program is on growth and creating the ultimate customer service culture within your practice, it is important to be aware that success is contingent on implementation. In each module of our Getting Started Track we help you identify where to begin, identify the outcome you expect after a training module, and which role will benefit the most from which training, and how to engage your team in continual training.

Your Practice Matters To Us

We love a great onboarding process. While ongoing training is important too, there’s something special about the first few days after you’ve signed up. We want to help you customize our training for your team and tailor the training tracks to specific hurdles in your office. The Getting Started Track will  teach you how to use our online training platform, how to solve problems, and alleviate concerns by using the tools and resources we provide. With our Getting Started Track we’ll help you set expectations and pave the way for success and growth among your dental team and practice.

Let’s Get Started!

Ready to get started? Book your call now so we can:

  1. discuss your unique practice goals.
  2. establish measurements for success.
  3. develop a custom training plan from the very beginning.

Ongoing collaboration is super important to us, and this is a two-way street. After booking your call, visit your dashboard to start the Getting Started Track. We’ve included downloadable homework in each module to aid in your training goals.

Where Can You Find Self Guided Resources? 

Ready to jump into your new training now? Awesome!

We’ve created a self-help section on our site to help offices navigate the platform, learn how to set up their students, and answer common questions about your subscription and account.

Here’s how to use our self-guided resource center