As dental professionals, we often sacrifice our own professional growth to meet the daily demands.
Don’t let your practice or your staff take a backseat to training. Here’s why you should make time for training.
If you’re like most professionals, sometimes you find yourself juggling an overwhelming number of responsibilities and tasks.
As dental professionals, there is no question that time is probably our most valuable resource. So, why should you invest that precious time in training?
As dental practices compete to acquire new patients and grow their business, well-trained staff is a must to stand out in the customer service oriented business we work in.
Practices are strengthened and more productive by having a proactive, highly skilled and customer service-savvy support staff to partner with their doctors and managers.
It is the responsibility of both the managers and staff to equip and train themselves to continually get better at what they do.
As a career-minded administrative professional, I made the choice early on to continually seek opportunities to learn and grow my knowledge.
This decision has helped me acquire new opportunities, learn new technologies and increase my level of critical thinking. I have obtained degrees, studied for and passed exams, watched webinars, read professional development and business-related books and magazines, attended administrative professional conferences, and participate in virtual online training regularly. There is no end to learning!
How Change Is Affecting Training Needs
To be an effective manager, staff member, problem solver, decision maker, and a true practice partner, we have to prepare and train continually.
With the advances in dentistry and daily pressures of running a dental practice, staff members are often challenged by innovation, sophisticated technology and software and of course, difficult patients. Change is constant!
Sometimes it seems we simply cannot keep up at the rate at which changes are taking place. Over time, the courses taken and degrees earned will become less relevant and outdated.
Ongoing training and development is vital for every practice.
Dental staff that can access information and training through technology via virtual training and can implement information quickly will become indispensable to their managers and practice owners. Trained and confident staff will help provide a more efficient and deeper level of support to their team, which will help the practice succeed.
What Can You Do?
The technology age has changed the way we access training. As technology continues to advance and evolve, we have more and more training opportunities available to us.
With the virtual online training opportunities, available with Front Office Rocks, learning is more convenient and accessible than ever before. Here are some of the ways you can learn and train:
- Watch Virtual Online Training Videos
- Register for webinars
- Attend Live Seminars
- Acquire knowledge by reading published articles, blogs and other
- Use the Training Materials for Individual Training, Staff Meetings,
Morning Huddles, etc
Make It Happen
Training opportunities can be a challenge for many practices because of conflicting priorities, financial resources and time.
It’s very easy to become immersed in our day-to-day activities while allowing our training to take a backseat. In the end, this is the best argument for regular and scheduled training.
If you transform your staff, you transform your practice and the service you provide to your patients.
So, if you’re a practice owner or a manager, and you want your practice to stand out, invest in your most valuable asset with staff training and skills development. It might just be the best investment you will ever make.
In an ongoing effort to support our clients’ needs, we have developed a series designed to help incorporate training into their team and culture, to see the long-term production and customer service benefits of an effective training program.
In the coming weeks, we will provide you with real-life examples of how to successfully implement your front office training program and retain that initial momentum throughout the year.