Insurance Nitty Gritty 



Colleen will get down to the Nitty Gritty with insurance and help you understand everything about the different types of insurance plans from PPO’s, DMO’s, EPO’s to Indemnity, Union, Reduced Fee Plans and more! She will discuss the typical breakdown of insurance, the best way to get the most benefit from calling insurance companies and the right questions to ask. You will learn everything from the breakdown of EOB’s and how to understand the insurance fine print, to the different types of adjustments & contract provisions as well as the 4 D’s to prevent denial.

Don’t stop here! Check out the remaining sessions below. 

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We don’t just support Office Managers, we’re the leader in online dental team training. We’ll help Dentists recognize areas of opportunity and how to support their employees through results driven training. 

One Hiring Strategy I Guarantee You Aren’t Considering but Should

Contrary to popular opinion, hiring people is not easy. Recruiting the right candidates and making sure they are good hires will take a lot of work on your part; in fact most companies can't do it perfectly without any help at all! Nearly three-quarters of businesses...

How to Re-Establish Systems At The Dental Practice

The last year has brought about many changes in dental practices. Most offices have spent the last 12 months trying to keep the office running and that has meant pushing aside some of the important systems and protocols that we rely on to keep things running smoothly...

How to Request Online Reviews?

ANSWER: Great question! First, let me say CONGRATULATIONS! I am glad you realize how important online reviews are to the practice. People are looking online for help with making decisions about everything from restaurants to healthcare providers. So, it only makes...

DentistryIQ: Why Office Manuals Do Not Work

As Originally Published in Dentistry IQ on February 9th, 2021. Here is the problem with the idea of buying an operations manual “off the shelf”: Every office is different. Every business does things differently. Each task is done specifically the way that particular...

The Best Way to Train A New Dental Hire

When a new person is hired, typically the team is excited as it not only offers a new, fresh face to add to the team but it means additional help.  The issue with the new fresh face is that when it arrives at your office, most of the team has not prepared for the...