Insurance & Patient Accounts Replay
Complete Series
Get a handle on AR and the stages of billing and collections. Increase claim submission efficiency and reduce denials. Then learn to understand insurance language and how to effectively communicate what you know in a way that patients understand.
Start with the High Level Insurance Discussions video below – and commit to seeing it through!
The Latest News
We don’t just support Office Managers, we’re the leader in online dental team training. We’ll help Dentists recognize areas of opportunity and how to support their employees through results driven training.
One Hiring Strategy I Guarantee You Aren’t Considering but Should
Contrary to popular opinion, hiring people is not easy. Recruiting the right candidates and making sure they are good hires will take a lot of work on your part; in fact most companies can't do it perfectly without any help at all! Nearly three-quarters of businesses...
How to Re-Establish Systems At The Dental Practice
The last year has brought about many changes in dental practices. Most offices have spent the last 12 months trying to keep the office running and that has meant pushing aside some of the important systems and protocols that we rely on to keep things running smoothly...
How to Request Online Reviews?
ANSWER: Great question! First, let me say CONGRATULATIONS! I am glad you realize how important online reviews are to the practice. People are looking online for help with making decisions about everything from restaurants to healthcare providers. So, it only makes...
How are you handling rescheduling patients due to the pandemic/shut down?
QUESTION: How are you handling rescheduling patients due to the pandemic/shut down? ANSWER: Take a breath. This has been an unusual and stressful time for everyone and we need to create a strategy that will decrease the stress for the team while helping our patients...
DentistryIQ: Why Office Manuals Do Not Work
As Originally Published in Dentistry IQ on February 9th, 2021. Here is the problem with the idea of buying an operations manual “off the shelf”: Every office is different. Every business does things differently. Each task is done specifically the way that particular...
The Best Way to Train A New Dental Hire
When a new person is hired, typically the team is excited as it not only offers a new, fresh face to add to the team but it means additional help. The issue with the new fresh face is that when it arrives at your office, most of the team has not prepared for the...