You are here:

This is typically caused by a slow or intermittent internet connection.

The best solution is to press pause, let the computer buffer the video for a minute or two, and then press pause again. It should play without further interruption.

There are a few things that you can do to fix this issue. First, you want to make sure that you are logged in. You can verify that you are logged in as a student or manager by referring to the upper right corner of your home screen.

If you can’t log in or don’t see Student or Manager – you can request a new password by contacting us. Once you receive your new password, log back in to confirm if the videos play.

Next, try rebooting your computer. Many times, this cleans up any issues and allows the videos to play.

Another way to test for a computer or a website issue is to try to watch the videos on another computer. If they play on another computer, then it is a computer issue and not the website.

Finally, try using a different browser. Many sites work better with Mozilla Firefox and Google Chrome than Internet Explorer. To log in with a different browser, visit the links below to download your new browser if it is not already installed on your computer.

Google Chrome

Mozilla Firefox

You are here:

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Coming April 2020

12 Week Dental Practice Management Playbook Course Overview Logo

You are here:

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

You are here:

Join us in Salt Lake City as we cover the ins and outs of dealing with Insurance.

Learn to differentiate the specifics of insurance plans, coverages and maximizing it for your practice and how to relay what you’ve learned back to patients.

Train with us live in person or from your office with a virtual ticket.

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

Train with us live in person or watch live from your office. 

Get Tickets

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office. 

Get Tickets

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

You are here:

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.