Meeting Planners


We are in the dental industry because
we want to work on teeth.

But dentistry is a “people” industry.

“Doctors graduate from dental school and are suddenly business owners with no business training.”

OR

“New employees are tossed right into their jobs without proper training to ensure they can be successful.”

 

Choose from Laura’s most requested presentations below
or ask Laura about a custom presentation for your group needs!

 

Laura Hatch Dental Speaker

Build a Front Office Team That

Rocks!

Learn the communication skills and procedures that create the ultimate customer experience. Reduce cancellations/no-shows, set production goals and guarantee the schedule meets those goals, maximize treatment coverage and increase case acceptance. Understand why/how to ask for online reviews and referrals. Experience a happier, higher producing team. Improve and master the essential systems.

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Perform to Your Highest

Potential!

Learn the skills and protocols needed to implement effective systems, enhance communication and build a high functioning, cohesive team. Empower team members to improve performance and keep focus on the principals of a successful practice. Learn how to deal with one of the biggest issues in the dental office: cancellations/no-shows. Learn how to get your patients to appoint, pay, and show up for their appointments!

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Create the Practice That

Rocks!

Learn how to be more approachable, provide the resources your employees need, how to recognize and train your employees, and lead by example. Discover how to hire the right employees from the start and how to give employees the necessary training they need to become valuable assets to your practice. Empower yourself and your team to be passionate and competent leaders in your practice and the dental industry.

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Laura Hatch

One of the biggest concerns most dentists have is not their dentistry, but rather their front office and how patients are handled. The industry continues to change and patients expect more from their dentist and dental teams. Patients judge an office on how well they are treated and if they feel they were taken care of. Success starts with hiring team members with the right mindsets and skillsets. Systems must be in place, including continual and correct training to increase effectiveness and efficiency.

B.A. Human Resource Management (BA)

Master of Science, Organizational Leadership (MS)

Fellow of the American Association of Dental Office Management (FAADOM)

Named in DPR Top 25 Women in Dentistry 2016

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Rock Star Resource for Your Dental Practice.


Testimonials

“We invited Laura to speak at our monthly Expert Lecture Series in South Florida and she was AWESOME. Her presentation was engaging, fun and full of relevant content. She was able to deliver very valuable front office information from a place of real-world experience. Attendees loved her lecture and the reviews were extremely positive. We will certainly have her back again.”

Alain Carles, General Manager South Florida, Patterson Dental

 

“The Front Office Rocks seminar was great. I’ve been in the dental field 26 years and appreciate when I can learn tips to make my job easier. Laura is great at keeping the audience alert and interactive. The training videos and tips will be used by myself and my team. Can’t wait to share what I learned with the team on Monday!! We’ll all be Rockstars!!”

Tammy Johnson

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Contact Laura

Laura Hatch helps dental professionals, who want to be better at what they do, gain the training they need through online video courses, live seminars, and coaching. With a bachelor’s in human resources and a master’s in organizational leadership, Laura Hatch has committed years of study to learning how to manage and empower team members.

Contact Laura

Speaker Packet

Laura was recognized as one of DPR’s Top 25 Women in Dentistry in 2016 and has been published in Dental Assisting Digest, Dentaltown, and Dentistry IQ. She is also a fellow of the American Association of Dental Office Managers, a national and international speaker on dental practice management for leading dental authorities, state and local dental societies, study clubs, and an advisor to several companies within the dental community.

Speaker Packet


To Hire Laura For Your Next Event Call 800-914-3595×102 or email Janelle@FrontOfficeRocks.com