We are in the dental industry because
we want to work on teeth.
But dentistry is a “people” industry.
“Doctors graduate from dental school and are suddenly business owners with no business training.”
“New employees are tossed right into their jobs without proper training to ensure they can be successful.”
Choose from Laura’s most requested presentations below
or ask Laura about a custom presentation for your group needs!
Build a Front Office Team That
Perform to Your Highest
Create the Practice That
One of the biggest concerns most dentists have is not their dentistry, but rather their front office and how patients are handled. The industry continues to change and patients expect more from their dentist and dental teams. Patients judge an office on how well they are treated and if they feel they were taken care of. Success starts with hiring team members with the right mindsets and skillsets. Systems must be in place, including continual and correct training to increase effectiveness and efficiency.
- B.A. Human Resource Management (BA)
- Master of Science, Organizational Leadership (MS)
- Fellow of the American Association of Dental Office Management (FAADOM)
- Named in DPR Top 25 Women in Dentistry 2016
Rock Star Resource for Your Dental Practice.
Laura Hatch helps dental professionals, who want to be better at what they do, gain the training they need through online video courses, live seminars, and coaching. With a bachelor’s in human resources and a master’s in organizational leadership, Laura Hatch has committed years of study to learning how to manage and empower team members.
Laura was recognized as one of DPR’s Top 25 Women in Dentistry in 2016 and has been published in Dental Assisting Digest, Dentaltown, and Dentistry IQ. She is also a fellow of the American Association of Dental Office Managers, a national and international speaker on dental practice management for leading dental authorities, state and local dental societies, study clubs, and an advisor to several companies within the dental community