Step Away From the Drill

$16.99

In Step Away From the Drill, front-office training pioneer Laura Hatch shows you how to:

  • Use your “why” to drive your practice
  • Learn to communicate like a leader
  • Set clear expectations that get dynamite results
  • Motivate your team to keep hitting your goals

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Description

Your Dental Front Office Handbook to Accelerate Training and Elevate Customer Service
Step Away from the Drill details how dentists can communicate with their team more effectively and how to motivate the team by setting clear goals and expectations. Hatch leverages her years of experience building two from-scratch dental practices to deliver real world solutions that work.  Laura walks you through every role in the front office – receptionist, scheduler, treatment coordinator, financial coordinator, and office manager – and provides the insight you need to hire and train well, improve communication, and make customer service a priority in your practice.

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.

NOW AVAILABLE! 

We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly subscription is $249 per month for up to 10 team members and includes every course, module, and resource on our site to help you.

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Our monthly membership starts at $369 per month for up to 20 team members and includes every course, module, and resource on our site, plus personalized onboarding and ongoing support.

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Our annual membership is $3500 per year for up to 20 team members and includes every course, module, and resource on our site, that’s a savings of $1,100 over our monthly membership. 

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

Missed a workshop? No worries, we have you covered with our replays. You and your team will get access to training for 30 days. See what’s playing now. 

Learn More

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.