The Dental Patient Hand Off Don’t Drop the BallIt’s so important in a dental practice to offer great customer service. Patients don’t usually judge the staff on the dentistry as much as they do on how they are treated. There are many elements to integrate high-quality...
Why Trying to Hire the Perfect Employee is a Huge MistakeHow many perfect people do you imagine are scanning ads for dental jobs? If you guessed somewhere between zero and few, you are right.Managers make the mistake of writing job ads to attract the perfect employee...
A Controversial Hiring Strategy That Actually WorksMost dentists and dental office managers know that hiring and retaining great employees is the key to success for any dental office. But exactly how to make that happen seems like a mystery.Is it really just a...
From Top to Bottom Motivating EmployeesBefore I became a dental office manager, I earned a master’s degree in Organizational Development. Consultants in this field help businesses grow by implementing organizational changes to enhance employee knowledge,...
The Difference of Training vs. Consulting I am a dental office manager and a dental trainer, both of which I just love. I can’t believe I get to do what I love, which doesn’t make it feel like work but more like a hobby every single day. Did I always know this is what...
