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When calling a patient to confirm their appointment, what should I be saying?

by admin | May 14, 2020 | Ask Laura Dental Office Q&A

Question:When calling a patient to confirm their appointment, what should I be saying? Answer from Coach Missy: Even before the pandemic, we had specific skills we used when confirming appointments -the  type of appointment scheduled, repeating the date and time at...

Part 2: 6 Things To Consider Before Reopening Your Dental Practice

by admin | Apr 30, 2020 | Doctor Articles

As dentists prepare to reopen their practice, there’s going to be challenges. One thing you can control is how you plan to run your schedule. This post is a continuation from last week. If you missed tips 1-3 you can catch them here.  I have outlined 6 things...

Post COVID19 Front Desk – What does it look like?

by admin | Apr 29, 2020 | Ask Laura Dental Office Q&A

*** Special Edition *** Every week we answer individual questions from offices, but the below answer is a result of multiple offices asking about what a re-open looks like at the front office. Things will not be “typical” in the dental office when we ‘re-open’ our...

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As the leading authority on virtual dental front office training, Front Office Rocks helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching.

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