Question:When calling a patient to confirm their appointment, what should I be saying? Answer from Coach Missy: Even before the pandemic, we had specific skills we used when confirming appointments -the type of appointment scheduled, repeating the date and time at...
As dentists prepare to reopen their practice, there’s going to be challenges. One thing you can control is how you plan to run your schedule. This post is a continuation from last week. If you missed tips 1-3 you can catch them here. I have outlined 6 things...
*** Special Edition *** Every week we answer individual questions from offices, but the below answer is a result of multiple offices asking about what a re-open looks like at the front office. Things will not be “typical” in the dental office when we ‘re-open’ our...
