What is everyone doing with clinical staff coming up to the front area? We have extra computers for them to work on and they have lab slips up here.

Answer:

I believe right now, there should be a clearly defined clinical and non-clinical area.  Everything clinical team members need to complete their jobs should be in the clinical area (computers, routing slips, lab case information etc.). Cross contamination is a real concern.  We are telling patients how important it is for them to adhere to new protocols, so we need to be sure our team members are doing so as well.