Dental Assistant
Implementation Manual and Resources
Training Modules
- One Hour Webinar for New Assistants (1:13:21)
- How Dental Assistants Can Be Leaders (27:00)
- The Dental Assistant’s Role in the Morning Huddle (25:59)
- How Dental Assistants Can Have a Bigger Role in the Practice (28:39)
- What a Doctor Looks For in an Assistant (9:52)
- Anticipating Doctor Needs (20:33)
- Ten Bad Habits Dental Assistants Should Stop Doing (30:09)
- Making Patients Comfortable All The Time (10:31)
- Never Leave a Patient Alone and What to Do (8:53)
- Dental Assistants and Non-Patient Time (28:12)
- What is Appropriate or Not Appropriate in the Back Office (30:01)

Additional Resources
The Dental Assistant
The dental assistant’s role serves as the perfect transition from the front office to the back. Not only do assistants retrieve and remain with patients from the beginning to the end of procedural appointments, they also serve multiple roles in support of the doctors, and maintain cleanliness and order in the operatories and lab areas. These videos will provide insight into common roadblocks in the dental assistant role, and demonstrate learning opportunities that will improve both the customer service delivered to the client as well as the assistance provided to the doctor and back office staff.
EXTRA: The nature of our business requires us to introduce temporary assistants every now and then, and our goal is to bring them up to speed as effectively and efficiently as possible so that they can easily acclimate to the culture and work-ethic that exists in your practice. We have designed a special, one-hour, webinar for new assistants to make this process as streamlined as possible.

Available Dental Assistant Lesson Documents
- Assistant: How to Be a Leader – Overview
- Assistant: Appropriate Dress and Behavior – Checklist
- Assistant: Bad Habits – Examples
- Assistant: What the Doctor Looks For
- Assistant: Making Patients Comfortable – Role Playing Scenarios
- Assistant: Anticipating the Doctor’s Needs – Sample Scenarios
- Assistant: Appropriate or Not – Worksheet
- Assistant: Non Patient Time – Productivity
- Assistant: Morning Huddle Tips
- Assistant: Never Leave Patients Alone – Tips and Tricks
- Assistant: Anticipating the Doctor’s Needs Checklist
- Assistant: New Dental Assistant – Webinar Lesson Document