Join us for an informative meeting on answering phones and providing excellent customer service!
In this Zoom session, we’ll discuss best practices for answering phone calls, including greeting the caller, active listening, and effectively addressing their needs. We’ll also cover strategies for handling difficult or angry callers, as well as ways to improve communication skills over the phone.
Whether you’re a receptionist, customer service representative, or just want to improve your phone etiquette, this meeting is for you! We’ll provide practical tips and insights to help you communicate effectively and leave a positive impression on callers.
So mark your calendar and join us on Zoom for an engaging discussion on answering phones and providing exceptional customer service!