Are You Frustrated and Burned Out As An Office Manager?So many dental office managers feel that they are stuck between a rock and a hard place. No matter what they do, they can’t make traction with their doctor, the office or their team. They are burned out and...
Firing a problem employee is one of the hardest things we do as an owner or a manager of any business. I am not alone in this opinion, and the evidence shows there are so many people working in dental offices every day that really should not be there. These employees...
QUESTION: I’ve been working for this dentist for three years. She bought the former dentist’s practice. I’m the office manager. The team has weekly meetings to discuss the previous week. These meetings are supposed to be positive, but they’ve turned into nothing but...
I was talking to a dentist friend of mind at a conference who I hadn’t seen for a couple of months. The last time I’d seen him, around the end January, I asked him how his business was doing. He smiled the biggest smile and proudly told me his office had just had one...
By Laura Hatch and DrBicuspid.com, contributing writer January 11, 2018 — In the debut of a new column, Laura Hatch, founder and owner of Front Office Rocks, analyzes problems common in dental practices and offers practical steps you can implement to either fix...