Have a Question?
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- How can I change my password?
- How do I log into my dashboard?
- How many training documents and policies are available on the site?
- I forgot my password, how can I reset it?
- I signed up, where should I start?
- If I cancel, can I renew my membership at a later time?
- What is the dashboard used for?
- Can I earn CE at the live one day seminars?
- How do I attain my CE certificate?
- How do we find out how many CE credits each course is worth?
- I lost my Certificate for the Live Event. How do I get a new one?
- I’m not currently an active member of Front Office Rocks, can I still get my CE certificate for courses I completed online?
- What code is Front Office Rocks approved under for the AGD?
- What do I do if I am an AGD member?
- Can I use multiple computers to access the training course?
- Can one email address be used for different employees?
- Can there be more than one account manager login?
- Do my employees each have to have their own email address?
- Do you have any suggestions for implementing the training with my team?
- How can I re-send the welcome message to an employee who never activated her account.
- How can I update my credit card information?
- How can I view my team’s progress?
- Are there any additional or hidden fees?
- Do I have to be employed in a dental office to join Front Office Rocks?
- Do the courses include a quiz or exam?
- Do you have a money back guarantee?
- Do you have sample videos available?
- Do you offer a trial month or any discount to preview?
- Do you provide telephone scripts?
- Does Front Office Rocks or Laura offer in-office training or consulting?
- AR Accounts Out of Control?
- Can you provide help with insurance negotiation?
- Case Acceptance for Doctors
- Do you have any advice for an office going out of network?
- Do you provide in office training?
- How does a membership plan work?
- Need help organizing your office space or managing your time?
- Need help training your hygiene team?
- Do I need high-speed internet access?
- The recommendations haven't solved my problem, or I don't see my problem addressed.
- The video keeps pausing or stuttering. What do I do?
- What are the technical requirements for using Front Office Rocks?
- What if I am having trouble accessing the site or it's videos?
- Whom do I contact for technical support?
- Why am I unable to access the documents?
- Why am I unable to watch the training videos?