Latest From Laura

Read the latest news & tips from Laura on how to improve your Dental Practice

 

5 Ways to Make Hiring (Almost) Painless

5 Ways to Make Hiring (Almost) Painless

Firing and hiring is probably the least favorite part of the job for most dentists and office managers. In fact, some dentists dread this process so much they hold onto employees too long to avoid firing someone. Not only is it unpleasant to have to fire an employee,...

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Training Is The Best Investment You Can Make In Your Team

Henry Ford said The only thing worse than training an employee and having them leave is not training the employee and having them stay. The Best Investment You Can Make In Your Practice Is Investing In Your Team. 40% of employees with poor training will leave the...

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5 Ways to Make Hiring (Almost) Painless

5 Ways to Make Hiring (Almost) Painless

Firing and hiring is probably the least favorite part of the job for most dentists and office managers. In fact, some dentists dread this process so much they hold onto employees too long to avoid firing someone. Not only is it unpleasant to have to fire an employee,...

read more

Training Is The Best Investment You Can Make In Your Team

Henry Ford said The only thing worse than training an employee and having them leave is not training the employee and having them stay. The Best Investment You Can Make In Your Practice Is Investing In Your Team. 40% of employees with poor training will leave the...

read more
The Best Way to Train A New Dental Hire

The Best Way to Train A New Dental Hire

When a new person is hired, typically the team is excited as it not only offers a new, fresh face to add to the team but it means additional help.  The issue with the new fresh face is that when it arrives at your office, most of the team has not prepared for the idea...

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Making patients comfortable in your practice

Making patients comfortable in your practice

Customer service is important in all industries. In dentistry, there is an added issue with our customers, i.e. the issue of fear. Because of the added concern or fear that many people have, we must offer an even higher level of customer service.

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How to Successfully Implement a Nontraditional Hours Policy

How to Successfully Implement a Nontraditional Hours Policy

How to Successfully Implement a Nontraditional Hours Policy. Does your office have extended patient hours, split shifts, or weekend hours? (Some quick definitions: “extended hours” refers to hours that fall outside of the normal 8 am to 6 pm range; “split shift” involves having two different shifts working…

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Onboard Your New Employee Like a Rockstar

Onboard Your New Employee Like a Rockstar

Turnover in the dental industry is huge, and most dentists or office managers dread the thought of having to hire yet again. The hiring process is a burden for so many reasons—increasing your already heavy workload with doing interviews and reviewing resumes…

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Front Office vs. Back Office: How to Unite Your Dental Team

Front Office vs. Back Office: How to Unite Your Dental Team

Take a moment to put yourself in the following scenario.You wake up in the morning with a feeling of dread about going to work. First thing when you walk into the office, you’re greeted by an environment that is negative, dull, or just feels like an energy suck. You spend the day trying to just get your job done and avoid interacting with co-workers as much as possible.

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New Office Policy: No One Gets Time Off

New Office Policy: No One Gets Time Off

Just imagine, as an owner or office manager—wouldn’t it be great if you could write a new policy that absolutely no one is ever allowed to come to work late, leave early, get sick, take time off, or (for that matter) have a single unproductive moment when they are clocked in?

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20 Tips to Motivate Your Team

20 Tips to Motivate Your Team

Owners often think money is the main motivator for employees, however studies show that if a person is paid what they feel is fair compensation, there are other ways they find their motivation.

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Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Rockstar Restart – Reopening 

New Patient Accelerator 

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

Attitudes, Barriers and Conversations – Discover the keys that bring your patients to YES! Empower yourself and your team to understand… 

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Our patients’ attitudes towards us are based on their entire experience. Maximize the value of every patient that walks through your door by learning…

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2020 has forced business owners to pivot and adapt.  Join us live! All sessions are recorded and you will have additional access to the replay after the event.

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Missed a workshop? No worries, we have you covered with our replays. You and your team will get access to training for 30 days. See what’s playing now. 

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Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

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  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
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